F.A.Q. Category: Orders

How Do I Check My Order Status?

November 30, 2020 in

To check on an order, contact our Customer Service Team with your PO or order acknowledgment number with an email to orders@gcx.com or by calling (800) 228-2555.     

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How Much Does Shipping Cost?

November 30, 2020 in

Shipping cost will vary depending on carrier rates and ship-to location. Please contact Customer Service for further information on a specific shipment with an email to orders@gcx.com or by calling (800) 228-2555. ...

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Where Is My Order Shipping From?

November 30, 2020 in

Orders ship from our Petaluma, CA or El Paso, TX warehouses. Ship location is dependent on the available stock at each location.     

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Why Is My Order Arriving in Multiple Shipments?

November 30, 2020 in

The ship location depends on the available stock at our warehouses. Orders may ship from either our Petaluma, CA or El Paso, TX warehouses.    

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