F.A.Q. Category: Servicio al Cliente

How do I contact a Sales Rep?

noviembre 30, 2020 en

To contact the Sales Representative in your area, please consult the GCX How to Buy map.    

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How do I get in touch with someone on your Customer Service Team?

noviembre 30, 2020 en

You can reach a member of our Customer Service Team by emailing orders@gcx.com, calling 800-228-2555, or sending a fax to 707-773-1180.  Business hours are 7:30 a.m. to 5 p.m. PST on weekdays.    

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How do I update my billing address?

noviembre 30, 2020 en

To update your billing address, contact our Customer Service Team with your PO or order acknowledgment number with an email to orders@gcx.com or by calling (800) 228-2555.     

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How do I update my shipping address?

noviembre 30, 2020 en

To update your shipping address, contact our Customer Service Team with your PO or order acknowledgment number with an email to orders@gcx.com or by calling (800) 228-2555.    

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What is the GCX Return Policy?

noviembre 30, 2020 en

If you have a return, please reach out to your Regional Sales Manager or Account Manager. For more information, consult our product warranty.     

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