{"id":108769,"date":"2020-11-30T18:33:12","date_gmt":"2020-11-30T18:33:12","guid":{"rendered":"https:\/\/www.gcx.com\/support\/faq\/what-do-i-do-if-the-stem-broke-on-a-philips-suresigns-premium-roll-stand-kit\/"},"modified":"2020-11-30T18:33:12","modified_gmt":"2020-11-30T18:33:12","slug":"what-do-i-do-if-the-stem-broke-on-a-philips-suresigns-premium-roll-stand-kit","status":"publish","type":"gcx_faq","link":"https:\/\/www.gcx.com\/de\/support\/faq\/what-do-i-do-if-the-stem-broke-on-a-philips-suresigns-premium-roll-stand-kit\/","title":{"rendered":"What do I do if the stem broke on a Philips SureSigns Premium Roll Stand Kit?"},"content":{"rendered":"<div class=\"row block-type-image block-number-1 \">\n<div class=\"col-xs-12 pt20 pb10\">\n<div class=\"row\">\n<div class=\"col-sm-12 \">\n                                                                                                                        \t\t\t\t<img decoding=\"async\" src=\"https:\/\/assets.gcx.com\/transformed\/images\/faq\/15523\/d92095a13d-c947d75298899d84171e_a36080de2900957219f5c8cdb1a34a88.jpeg\" alt=\"D92095a13d c947d75298899d84171e\" class=\"img-responsive \"><\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row block-type-text block-number-2 \">\n<div class=\"col-xs-12 pt10 pb0\">\n<div class=\"row\">\n<div class=\"col-sm-12 text-left\">\n<p>If you discover a\u00a0broken stem in your roll stand kit, we recommend you work through Philips Customer Service to resolve the\u00a0issue.<\/p>\n<ul>\n<li>Call Philips Customer Service at 800-722-9377.<\/li>\n<li>Press 1\u00a0to speak with a\u00a0representative.<\/li>\n<li>Be prepared to provide the Philips representative with the serial number of the monitor attached to the mount and the Field Corrective Action Number (FCO#\u00a086000227A).<\/li>\n<li>Provide the replacement kit (Philips Part Number 45364612921).<\/li>\n<li>A representative will initiate the order or transfer you to the correct technical\u00a0agent.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you discover a\u00a0broken stem in your roll stand kit, we recommend you work through Philips Customer Service to resolve the\u00a0issue. Call Philips Customer Service at 800-722-9377. Press 1\u00a0to speak&#8230;<\/p>\n","protected":false},"author":1,"menu_order":0,"template":"","gcx_faq_categories":[],"class_list":["post-108769","gcx_faq","type-gcx_faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What do I do if the stem broke on a Philips SureSigns Premium Roll Stand Kit? | GCX Medizinische Befestigungsl\u00f6sungen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gcx.com\/de\/support\/faq\/what-do-i-do-if-the-stem-broke-on-a-philips-suresigns-premium-roll-stand-kit\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What do I do if the stem broke on a Philips SureSigns Premium Roll Stand Kit? | GCX Medizinische Befestigungsl\u00f6sungen\" \/>\n<meta property=\"og:description\" content=\"If you discover a\u00a0broken stem in your roll stand kit, we recommend you work through Philips Customer Service to resolve the\u00a0issue. 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